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The process of identifying problems in service delivery, designing activities to overcome these problems, and following up to ensure that no new problems have developed and that corrective actions have been effective. The emphasis is on meeting minimum standards of care.
- Browse Related Terms: Community Forum or Public Meeting, Comprehensive Planning, Continuous Quality Improvement, Minority AIDS Initiative (MAI), Needs Assessment, quality assurance (QA), Quality Improvement (QI), Request for Proposals (RFP), Statewide Coordinated Statement of Need (SCSN)
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