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The income reported is the total gross annual income an institution relied upon in making the credit decision.
"NA" is used 1) when an institution does not ask for the applicant's income or rely on it in the credit decision, 2) the loan application is for a multifamily dwelling, 3) the applicant is not a natural person (a business, corporation or partnership, for example), or 4) the applicant information is unavailable because the loan was purchased by your institution. "NA" is also used for loans to an institution's employees to protect their privacy.
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