Computer Aided Dispatch (CAD) (CAD)

Systems A Computer Aided Dispatch System (CAD) is a computer database that can track calls for service, maintain status of units available, provide various reports, produce address histories, and support electronic mail. CAD systems create time savings by allowing officers to receive calls for service on their mobile data terminals rather than through the radio. Often when utilizing radio dispatch, officers in the field sometimes have to wait several minutes to radio in their status or to ask questions regarding the nature of individual radio runs. Officers often need to wait idly until calls have been clarified by the dispatcher-posing safety risks to both officers and crime victims. With the installation of integrated CAD systems, officers can receive all radio runs on their mobile data terminals and only use radios for serious emergency situations. This often results in improved response time and minimizes time spent waiting for instructions or follow-up information from dispatchers.