Billing Error

A charge that appears on a periodic statement associated with an extension of credit (e.g., credit card) that

• was not authorized by the cardholder or the cardholders' designee,
• is not properly identified, and
• was not accepted by the cardholder or the cardholder's designee.

A billing error can also be caused by a creditor's failure to credit a payment or other credit to an account as well as accounting and clerical errors.

A charge that appears on a periodic statement associated with an extension of credit (e.g., credit card) that includes:

1. unauthorized charges by a merchant to either a credit card, debit card ,or share account
2. charges not accepted by the cardholder or the cardholder's designee.

A billing error can also be caused by a creditor's failure to credit a payment, or other credit, to an account as well as accounting and clerical errors.