2 to 4 Family ResidenceA residential building (excluding hotels and motels with normal room rentals for less than 6 months' duration) containing no more than four dwelling units.
Accidental Death BenefitA provision added to a life insurance policy for payment of an additional benefit in case of death as a result of an accident.
ActThe National Flood Insurance Act of 1968 and any amendments to it.
Actual cash valueAn amount equivalent to the replacement cost of lost or damaged property at the time of the loss, less depreciation.
Actual Cash Value (ACV)(ACV)The value of your property, based on the current cost to replace it minus depreciation.
Additional Living ExpensesPays expenses over and above your normal living costs (motel rooms, restaurant meals, and laundry service) while your home is being repaired or rebuilt…
Additional living expenses (ALE)(ALE)Reimburses the policyholder for the cost of temporary housing, food, and other essential living expenses, if the home is damaged by a covered peril that…
AdjusterA person who investigates and settles losses for an insurance carrier.
Aftermarket Crash PartA non-original equipment manufacturer (OEM) replacement part, either new or used, for any of the non-mechanical parts that generally constitute the…
AgencyA firm that solicits insurance for one or more insurance carriers. It also may issue policies and adjust losses.
AgentAgent means any individual, other than a broker-dealer, who represents a broker-dealer or issuer in effecting or attempting to effect purchases or sales…
AnnuityA life insurance contract sold by insurance companies, brokers, and other financial institutions. It is usually sold as a retirement investment.
ApplicationUnder the Equal Credit Opportunity Act (ECOA), an oral or written request for an extension of credit that is made in accordance with the procedures…
AppraisalThe act of evaluating and setting the value of a specific piece of personal or real property.
AppraiserThe person who evaluates the damage caused by an accident or other covered loss and determines the amount to be paid under the policy terms.
ArbitrationThe process in which a third-party arbiter examines facts presented by both you and the insurance company when you disagree about a settlement offer.
Assigned Risk PlanThe North Dakota Automobile Insurance Plan is a state-supervised insurance plan available to persons who are unable to obtain such insurance coverage in…
Auto Replacement CoverageA supplemental auto insurance coverage that guarantees your car will be completely repaired or replaced, even if the costs exceed its depreciated value.
Automatic Premium LoanA provision in a life insurance policy that any premium not paid by the end of the grace period (usually 31 days) will be automatically paid by a policy…
Base FloodThe flood having a 1% chance of being equaled or exceeded in any given year.
Base Flood Elevation (BFE)(BFE)The elevation shown on the Flood Insurance Rate Map (FIRM) for Zones AE, AH, A1-A30, AR, AR/A, AR/AE, AR/A1-A30, AR/AH, AR/AO, V1-V30, and VE that…
BasementAny area of the building, including any sunken room or sunken portion of a room, having its floor below ground level (subgrade) on all sides.
Benchmark rate(s)The rates set annually by the Commissioner of Insurance that rate-regulated insurance companies use to reference their rates.
BeneficiaryA person who is entitled to receive the benefits or proceeds of a will, trust, insurance policy, retirement plan, annuity, or other contract.
BettermentA condition relating to original equipment, or older parts, on your automobile, when having been damaged in an accident may only be replaced with new…
BinderA temporary or preliminary agreement, in effect for less than 60 days, that provides coverage until a policy can be written or delivered.
Bodily Injury LiabilityIf you injure someone in a car accident, this coverage pays his/her medical and rehabilitation expenses and any damages for which you are found liable.
Bodily Injury Liability CoveragePays for another person's bodily injury or death in an accident that you may be found legally liable to pay.
Breakaway wallA wall that is not part of the structural support of the building and is intended through its design and construction to collapse under specific lateral…
BrokerAn agent who handles the public's orders to buy and sell securities, commodities or other property. A commission is generally charged for this service.
Builders RiskCoverage for a home under construction. Claim payments are based on the percentage completed at time of loss.
CancellationTermination of a policy before its normal expiration date.
Cash Value (Cash Surrender Value)The amount available in cash upon surrender of a policy before it becomes payable upon death or maturity.
ClaimYour request for the insurance company to pay you an amount under the terms of your policy.
Claims AdjusterA person an insurance company hires to settle claims. The adjuster can be a company employee or an independent party under contract with the company.
Coinsurance ClauseAn agreement with the insurance company in which you agree to carry insurance on your property in an amount equal to a certain percentage of its actual…
CollisionThis benefit pays to repair damage to your car as a result of an accident. Most banks or lenders require you to buy this coverage to receive a car loan.
Collision CoveragePays for damage to your vehicle when it collides with another vehicle or object or if it overturns.
CommissionA portion of the policy premium that is paid to an insurance producer (agent) by the insurance company as compensation for the producer’s work.
CommunityA political entity that has the authority to adopt and enforce floodplain ordinances for the area under its jurisdiction.
Community Rating System (CRS)(CRS)A program developed by the FEMA Mitigation Division to provide incentives for those communities in the National Flood Insurance Program that have gone…
Company profileA summary of information about an insurance company, including its license status, financial data, complaint history, and a history of regulatory action.
Comparative faultA method of attributing fault to each party who contributed to causing an accident.
Comparative Negligence LawAn Illinois law that sets forth how negligence for an accident is determined. Under these rules, you can collect from an at-fault driver only if you are…
ComplaintA written communication primarily expressing a grievance against an insurance company or agent.
Complaint historyInformation collected or maintained by the Texas Department of Insurance relating to the number of complaints received against a particular insurer, agent…
Comprehensive CoverageCoverage that pays for damage to or the loss of your vehicle from causes other than collision (example: hail, vandalism, flood, fire and theft, etc.
Comprehensive physical damage coverageOptional insurance that pays for damage to your auto caused by things other than collision or rolling the car over such as fire, theft, vandalism, flood…
ConditionsPart of an insurance policy that states your obligations and those of your insurance company.
CondominiumThat form of ownership of real property in which each unit owner has an undivided interest in common elements.
ContractIn most cases, the term "contract" refers to an insurance policy. A policy is considered to be a contract between the insurance company and the…
Convertible Term InsuranceTerm insurance that offers the policyholder the option of exchanging it for a permanent plan of insurance without evidence of insurability.
Cost IndexA way to compare the costs of similar plans of life insurance. A policy with a smaller index number is generally a better buy than a comparable policy…
Cost-Of-Living RiderAn option that permits the policyholder to purchase increasing term insurance coverage.
Covered ExpensesThe losses or conditions that the policy will pay for.
Credit ScoreA number, roughly between 300 and 800, that measures an individual's credit worthiness. The most well-known type of credit score is the FICOî score.
Current Assumption Whole LifeA variation of universal life insurance, this product involves fixed premiums and fixed death benefits. Its cash value growth depends on market conditions.
Custom/Non-factory Equipment CoverageCovers customized features such as those found on conversion vans, as well as non-factory items such as compact disc players, cellular phones or CB radios.
Debris removalCoverage for the cost of removing debris resulting from damage caused by an insured peril.
Declarations (DEC) Page(DEC)Usually the first page of an insurance policy, it contains the full legal name of your insurance company, your name and address, the policy number…
Declarations pageThe page your company sends as part of the policy which shows the terms, coverage limits, premium and endorsements.
Declarations Page ("Dec Page")A page your company sends you to show your premium and coverage. Some insurance companies only send a new declarations page at renewal unless there’s a…
DeductibleThe dollar amount you must pay out-of-pocket for each claim before the insurance company begins paying.
DepreciationThe act of lowering an item´s value due to use or wear and tear.
Earned premiumThe portion of a policy premium that has been used to actually buy coverage, or that the insurance company has "earned.
Earthquake InsuranceA type of catastrophic coverage available for an additional premium to repair or replace your property/personal belongings when damaged by an earthquake.
Effective DateThe date on which an insurance policy becomes effective.
Elevated BuildingA building that has no basement and has its lowest elevated floor raised above the ground level by foundation walls, shear walls, posts, piers, pilings…
Elevation CertificateA certificate that verifies the elevation data of a structure on a given property relative to the ground level.
Emergency ProgramThe initial phase of a community's participation in the National Flood Insurance Program.
EnclosureThat portion of an elevated building below the lowest elevated floor that is either partially or fully shut-in by rigid walls.
EndorsementAmendment to the policy used to add, change, or delete coverage. Also referred to as a “rider.”
EscrowA financial instrument held by a third party on behalf of the other two parties in a transaction.
ExclusionA contractual provision in an insurance policy that denies or restricts coverage for certain perils, persons, property or locations.
ExclusionsSpecific situations or circumstances listed in your policy describing when benefits will not be paid.
Expiration dateThe date on which an insurance policy expires.
Extraordinary Medical BenefitsThis coverage pays when medical and rehabilitation expenses exceed $100,000. It provides a maximum of $1 million of coverage.
Face AmountThe amount stated on the face of the policy that will be paid in case of death or at maturity.
Federal Policy FeeA flat charge that the policyholder must pay on each new or renewal policy to defray certain administrative expenses incurred in carrying out the National…
File and UseResidential property rates utilize a system called “file and use.” Under this system, insurance companies file their rates with the Texas Department…
First PartyThe policyholder (insured) in an insurance contract.
First-party claimA claim filed by an insured against his or her own insurance policy.
FloaterAdditional coverage for personal property such as jewelry, artwork, or antiques not otherwise included in the homeowners policy, or included for a nominal…
FloodA general and temporary condition of partial or complete inundation of two or more acres of normally dry land area or of two or more properties (at least…
Flood Hazard Boundary Map (FHBM)(FHBM)Official map of a community issued by the Federal Insurance Administrator, where the boundaries of the flood, mudflow, and related erosion areas having…
Flood InsuranceFlood insurance protects against water from an overflowing river or a hurricane's tidal surge and also covers damage from water that builds up during…
Flood Insurance Rate Map (FIRM)(FIRM)Official map of a community on which the Mitigation Division Administrator has delineated both the special hazard areas and the risk premium zones…
Flood Zone (Zone)A geographical area shown on a Flood Hazard Boundary Map or a Flood Insurance Rate Map that reflects the severity or type of flooding in the area.
FloodplainAny land area susceptible to being inundated by floodwaters from any source.
Floodplain ManagementThe operation of an overall program of corrective and preventive measures for reducing flood damage, including but not limited to, emergency preparedness…
Full Replacement PolicyA homeowner's policy that pays the full replacement cost, up to the policy maximum, to repair or restore damaged property.
Full TortWith a Full Tort selection, you retain unrestricted rights to bring suit against the negligent party.