Back to backA term used to describe tours operating on a consistent, continuing basis. For instance, a motorcoach arriving in a city from a cross-country tour may…
Bed and breakfast (B&B)Overnight accommodations usually in a private home or boarding house, often with a full American-style or Continental breakfast included in one rate.
Bell captainThe person in charge of luggage at a hotel.
BenchmarkingTo measure a process or practice according to specified standards or references
BeneficiaryA person who is entitled to receive the benefits or proceeds of a will, trust, insurance policy, retirement plan, annuity, or other contract.
Best practice(s)Used to designate highest quality, excellence, or superior practices in a particular field by a tourism operator.
Biometrics(BY-oh-MEH-triks) The science of collecting and analyzing biologic or health data using statistical methods.
blockA repetition/replication of the Early, Mid and Late Seral Treatment plots and a Control plot. See Repetition/replication.
Booking formA document which purchasers of tours must complete to give the operator full particulars about who is buying the tour.
BPA- Bonneville Power Administration, blanket purchase agreement.
Break-even point (BEP)The point at which revenues and expenses are the same. For example, the BEP is the number of products (or seats, cabins, tickets, etc.
Break-even pricingPricing a product based on a forecast of the break-even point and the cost of achieving the break-even point.
BreakageExpenses budgeted for a tour but not used or expended, thus resulting in additional profit to the tour operator.